Welcome to The Happy Pants Store

Returns & Exchanges

Exchanges are easy at HAPPYPANTS.com.au

How to request an Exchange

In order to request an exchange you must complete both steps:

Happy Pants
Attn: Customer Service

PO BOX 768
North Lakes QLD 4509 Australia


You may prepay return postage costs online directly on the Exchange request form. Otherwise, you must include a prepaid return bag for us to fulfil your exchange. Please make sure the appropriate return postage is provided.

Once your Happy Pants products are received, it will take 1 to 2 business days for your request to be processed, you will then receive a confirmation number by email.

Happy Pants products are not mass produced this means that we cannot guarantee an exchange in the same colour, size, specification. Exchanges are subject to availability.

Note that orders with discount codes or promotions may not be available for an exchange.

Aussie Happy Pants reserves the right to accept or decline an exchange request.

 

Things about my exchange request that I should know

If for any reason you are dissatisfied with your purchase, we will gladly help you with an exchange. We are happy to accept your exchange request within 10 working days from receipt of payment. All postage costs are the responsibility of the buyer.


We will try our best to exchange the item as requested, however, if the item is out of stock, unavailable or in special cases we will give you credit on Aussie Happy Pants Online Store for the cost of the product.

SALE and PROMOTION items must be returned within 3 working days from receipt of payment and are not guaranteed an exchange or return.


Returned Happy Pant products must be in their original condition, unused with tags still attached and must be must be accompanied by an Exchange request Form and prepaid return postage.

 

Refunds

Please note we do not generally offer refunds, we are happy to offer you an exchange or credit. Every case is evaluated individually. If you wish to receive a refund for any reason please contact us immediately, we will consider your case within 2 to 4 days.


If you claim to have received faulty products please contact us immediately and return the unused products along with the original packing and tags still on to: PO BOX 768 North Lakes QLD 4509. We will evaluate your case and will respond to you within 2 weeks.

Please note that postage costs are not refundable.

Size Chart

Bottoms 

Shorts Measurement Chart

Size S M L XL 2XL
Waist 80 cm 84 cm 94 cm 100 cm 108 cm
Hip 92 cm 96 cm 114 cm 120 cm 132 cm
Length 32 cm 34 cm 36 cm 38 cm 40 cm

 

Boardshorts and Capri Measurement Chart

Size S M L XL 2XL
Waist 84 cm 88 cm 100 cm 104 cm 116 cm
Hip 92 cm 96 cm 112 cm 116 cm 128 cm
Length 48 cm 50 cm 53 cm 55 cm 58 cm
Inseam 26 cm 26 cm 30 cm 30 cm 32 cm

 

Long Pants Measurement Chart

Size S M L XL 2XL
Waist 80 cm 90 cm 108 cm 112 cm 116 cm
Hip 92 cm 96 cm 112 cm 116 cm 128 cm
Length 94 cm 94 cm 98 cm 100 cm 103 cm
Inseam 72 cm 72 cm 74 cm 75 cm 77 cm

 

Men's Happy Pants reference sizes.

Sizes are designed to fit the following 

Size Fits Australian Size
(high hip) in cm
XS 24 - 30 (in) 60 - 76 (cm)
S 30 - 32 (in) 76 - 81 (cm)
M 32 - 34 (in) 81 - 86 (cm)
L 34 - 36 (in) 86 - 91 (cm)
XL 36 - 38 (in) 91 - 96 (cm)
2XL 38 - 40 (in) 96 - 101 (cm)

 

Women's Happy Pants reference sizes.

Sizes are designed to fit the following 

Size Fits Australian Size (high hip) in cm
XS 6 to 8 60 - 76 
S 8 to 10 76 - 81 
M 10 to 12 81 - 86 
L 12 to 14 86 - 91 
XL 14 to 16 91 - 96 
2XL 16 to 18 96 - 101 

Youth Happy Pants reference sizes.

Sizes are for both bottoms and tops are designed to fit the following  

Happy Pants Size
Recommended Age
8 - 11  8 to 11 years old
11 - 14  11 to 14 years old

 


Kids Happy Pants

Bottoms

Size reference and measurement chart for Happy Kids Shorts.

Size 0 1-2 3-4 5-6 7-8 9-10
Age 6 - 12 Months 1 - 2 Years 3 - 4 Years 5 - 6 Years 7 - 8 years 9 - 10 Years
Waist 24 cm 26 cm 27 cm - cm - cm - cm
Length 26 cm 29 cm 32 cm - cm - cm - cm

 

Sizes are on designed to fit the following

Size 0 1 2 3 4
Age 6 - 12 Months 1 - 2 Years 2 - 3 Years 3 - 4 Years 4 - 5 years
Waist 20 cm 22 cm 24 cm 26 cm 28 cm
Length 26 cm 29 cm 32 cm 48 cm 42 cm

 

Tops

Size chart for Kids Tees.

Size 0 1-2 3-4 5-6 7-8 9-10
Age 6 - 12 Months 1 - 2 Years 3 - 4 Years 5 - 6 Years 7 - 8 years 9 - 10 Years
Back 26 cm 27 cm 29 cm 30 cm 31 cm 32 cm
Length 43 cm 45 cm 48 cm 50 cm 52 cm 55 cm